Privacy Policy

This Privacy Policy explains how Melzuri, operated by Huizhou Chaoyou Trading Co., Ltd., collects, uses, shares, and protects personal information when you use our online store.

The Information Involved

Melzuri may process contact, order, delivery, transaction, device, browsing, cookie, preference, and correspondence data. Complete payment card credentials are processed by authorized payment service providers and are not stored directly by Melzuri.

Why We Use It

Information may be used to operate checkout, process and fulfill orders, prevent fraud, maintain store security, provide customer support, improve the storefront, maintain appropriate business records, comply with legal obligations, and resolve disputes.

Service Partners

Relevant information may be shared with service providers that support our operations, including Shopify, payment processors, fulfillment providers, shipping carriers, analytics and security providers, professional advisers, and public authorities where disclosure is required or permitted by law.

We do not sell personal information for monetary consideration.

Cookies and Controls

Essential technologies are used to operate the store and checkout. Where consent controls are available, optional analytics or advertising technologies may be managed through those controls or through your browser settings.

Storage and Protection

Personal information is retained only for as long as reasonably necessary for transactions, customer support, accounting, security, legal obligations, and the establishment or defense of claims.

We use reasonable administrative and technical safeguards designed to protect personal information. However, no method of electronic transmission or storage can be guaranteed to be completely secure.

Your Privacy Rights

Depending on your jurisdiction, you may have rights relating to access, correction, deletion, portability, restriction, objection, or withdrawal of consent. We may need to verify your identity before processing a request, and certain information may be retained where required or permitted by applicable law.

International Processing

Our service providers may process personal information in countries other than the country in which you live. Where required, appropriate safeguards are used in accordance with applicable data protection laws.

Age Requirements

Our store is not directed to individuals who are unable to legally consent to the processing of their information or enter into a purchase contract under the laws applicable in their jurisdiction.

PRIVACY CONTACT

Questions or Privacy Requests

For questions about this Privacy Policy or requests concerning your personal information, please contact us using the information below.

Huizhou Chaoyou Trading Co., Ltd.
Room 404, 4th Floor, South Side, Shiwan Industrial Avenue (Ligang Shefo Section), Shiwan Town, Boluo County, Huizhou, Guangdong, China

Email: service@melzuri.com
Phone: +86 14704460653